After you place your order and enter your Roblox username, your items will be sent directly to your in-game mailbox within 3 minutes. No friend requests or trading needed — just check your mailbox in the game and the items will be there.
How long does delivery take?
We have automated systems that deliver your item(s) within 3 minutes of payment. If it takes longer than 5 minutes, contact us via the live chat on the website with your order ID and email address.
Is it safe to buy here?
Yes. Payments are processed securely by Stripe — your card details are never stored on our servers. We've completed hundreds of orders and have a 4.9/5 rating from verified buyers.
What payment methods do you accept?
We accept all major debit and credit cards including Visa, Mastercard, and Amex via Stripe. Payments are processed securely and you'll receive an email confirmation.
What if I enter the wrong Roblox username?
Contact us immediately via the live chat on the website with your order ID before delivery is sent. Once items have been sent to a mailbox we cannot recover them, so please double-check your username before placing your order.
Do you offer refunds?
We offer refunds if your order hasn't been delivered within 24 hours and we cannot fulfil it. Once items have been delivered to your mailbox, refunds are not available as digital goods cannot be returned.
My items haven't arrived, what do I do?
First check your in-game mailbox — items may already be there. If not, contact us via the live chat on the website with your order ID and email address. We'll resolve it as quickly as possible.
Are you affiliated with Roblox?
No. Bloxyra is not affiliated with, endorsed by, or connected to Roblox Corporation in any way.